Paypal Account – Problems with Paypal Account Records

By
Does Paypal have problems with their records?

Yesterday, I was not able to login to my paypal account. I have sent tickets to their help desk and received basic answers that I have already done – like click "forgot password" and "follow the instructions in your mail". Don't they realize I won't be asking for their help if I have not done the obvious?

Indeed, I clicked the "forgot password" and checked my email. I clicked the link they gave me and I have to confirm my account. The problem is the security questions I've set were changed, so obviously I cannot proceed with the process! I didn't know who did that but for sure, I did not change it, in fact, I have used and answered the security question on Saturday, when I changed my password. I asked them to return them back to the original set but they declined.

Hours later, I tried to login again using the same password and alas, I was able to login! I took the chance and transferred my money to another account for fear I won't be able to access my account again. I tried to change the password and security questions back to the ones I set. However, I was unsuccessful. The reason – "The password you entered does not match our records. Please try again." Whew, that was weird! I have logged in to my account using the same password and could not change my settings because the password is incorrect! Since I've already transferred my money and there would be nothing to do with my account, I decided to log out. Out of curiosity, I logged back and, the weirdest of the weirdest, I could not login (and of course, I used that very same password I used when I have successfully accessed my paypal account). Huh!

Today, I tried to access my account again and successfully logged in. When I tried to change the security questions, I still got the same error - "The password you entered does not match our records. Please try again." Trying to be experimental, I logged out and tried to log back but as expected, I could not login again. Weird, huh!

Paypal, how could you explain this? I already informed you about the problem. When do we hear precious words from you?

Comments

  1. meretrishaMarch 29, 2010 at 7:36 PM

    careful.. somebody might be hacking your account..

    ReplyDelete
  2. BchaiMarch 29, 2010 at 8:29 PM

    I agree with Meretrisha. It sounds too fishy, esp. when PP can't retrieve your old password and your security question has changed.

    Maybe you can close the old account and re-open a new one with a new PP ID. At least, it'll be safer that way. Also, don't forget to change your passwords every so often. ;)

    Hope it all works out with PayPal though!

    ReplyDelete
  3. julietMarch 30, 2010 at 2:14 AM

    Thanks for the tips meretrisha and Bchai! As of the moment, I'm using hubby's account. I will close my account as soon as my other accounts that use paypal are updated.

    ReplyDelete

Post a Comment

Popular posts from this blog

Tingko Beach, Alcoy, Cebu, Philippines

By
Image
The family's favorite spot is the Tingko Beach! It is just a short tricycle ride from Guiwang, my husband's place. The clear blue sea and the white sands are free! There is no entrance or exit fee! (lol) We could bring our own food or even grill barbecue and enjoy the day eating, swimming and catching small fish! The children love it! Tingko Beach is a popular getaway located in Daan Lungsod, Alcoy in Cebu, Philippines. It is in a small but deep lagoon across a coral island called Mabad-on Reef that completely submerge during high tide and expose during low tide. Only a very narrow channel from the mainland separates it. Tingko Beach is an extensive stretch of curved shoreline with very white sand and clear water fringed with coconut palm grooves and limestone cliffs. A few feet from the shore, the sea floor gradually plunges down to a depth of several feet below the surface. The beach can be crowded during weekends where locals and city folks, and occasionally, foreigners,
Read more

Once a Cheater, Always a Cheater?

By
The audio of Tiger Woods leaving a voicemail message for his alleged mistress, Jaimee Grubbs, was released on December 2, 2009, by US Weekly. Any doubt that he had been unfaithful to his wife, Elin Nordegren, was immediately erased. Audio: Tiger Woods Voicemail Message "Hey it's Tiger, I need you to do me a huge favor. Can you please take your name off your phone? My wife went through my phone and may be calling you. So if you can, please take your name off that. Just have it as a number on the voicemail. You got to do this for me. Huge. Quickly. Bye." However, even if Tiger grovels for forgiveness, you cannot blame Elin if she questions whether he can be faithful in the future. Will Tiger — and other cheaters — stray again? The answer may put nerve shocks but makes total sense. “A small number of men have an addiction to cheating — regardless of what their relationship is like. But most men stray because something is lacking in their union, be it $e×, attentio
Read more

Tingko Beach Alcoy - Revisited

By
Image
Tingko Beach has changed since we last visited the place. There are a few renovations done on the place. The store is under renovation and there are four new cottages under construction. Tingko Beach has improved. I could say, it's better than before. A new private resort is putting up four cottages on top of the big rocks beside the beach. About eleven years ago, there were cottages on top of these very same rocks but they were all gone when we went in 2000. I'm glad they are building not only one but four cottages! However, price range for the new cottages are Php1,000 to 1,500. These are the Antig Cottages and they are still serving the beach goers. They also made some improvements to their place, which made the place even more attractive and spacious. Room rates for cottages owned by Jack Antig Php 900.00 to 1,000.00 per room/cottage = good for 6 persons You may contact Jack at phone #483-9298 for room inquiries and possible price adjustments. Below is the bar
Read more